Perpetual licenses come with 30 days phone and chat support, email support is valid for 2 years since the product release date. Subscription licenses come with phone, chat and email support available for the lifetime of the subscription. If you don't find the solution you are looking for, click Request Support and proceed to the Support contact options. Note: Parallels Desktop doesnt support the installation of a macOS Monterey 12 virtual machine from. Parallels Desktop comes with 24/7 phone, chat and email support.Enter a short issue description or key words into the search box. Select your product and the category of your question.It also added support for running 3D graphics in Windows virtual machines on Mac OS X Leopard 10.5.3.
Make sure your Parallels Desktop license is registered. Parallels Desktop for Mac Build 5608 added support for guest Parallels Tools for Linux in the latest Linux distributions (including Ubuntu 8).
How to get supportĬlick on the Parallels Desktop icon go to top Mac menubar -> choose Help menu > Support Center. If you have a subscription for Parallels Desktop for Mac, you are eligible for phone, chat and email support for the subscription lifetime. For support inquiries, please visit the Customer. Visit KB 123560 to check free email support availability for your version. For sales and general questions, Parallels has offices located throughout North America, Europe and Asia. If you have a permanent license for Parallels Desktop for Mac, you are eligible for phone and chat support for 30 days after the license registration and email support for 24 months from the Parallels Desktop version release date.